Weird Ways With Words

Everyone hates to be put on hold. With horrible hypnotic background music. A place frequently called, had Vivaldi’s “Four Seasons” playing in the background. I never made it to summer, fall, and winter–which was a good thing.

I’ve been on both sides of the issue, as a customer service rep, and as a customer.  On hold commercials for the companies’ products and services, were particularly despised.

“Your call is important to us. All of our representatives are currently with other customers. Please continue to hold and we be with you as soon as possible.”

What if a large corporation adopted something different–as follows?

We care because we care

We care because you’re there

We care because we care

We care–are you still there?

We’re there because we care

We’re sad when you’re not here

Author: warturoadam77p

70 year old married retired communications worker with three grown children, transplanted from the Midwest to the sunny Gulf Coast.

6 thoughts on “Weird Ways With Words”

  1. Or, how about the truth for many companies and government departments these days – “Your call is a pain in the neck to us. All of our representatives can’t be bothered with your whining. Stay on the line and waste your money you moron!” 😉

    1. You’re right, Jack. I wish they would just come out and say it, instead of tippy-toeing around the truth. One day when the bosses were in a meeting, my office desk-mate responded to a customer with, “Now, Mr. Jones–just what in the hell do you want?” I almost fell on the floor laughing, because that was what the man on the other end of the line deserved to hear.

      1. I spent 25 years working in a university back in New Zealand. The number of times I wanted really say what I meant to some of the academics there grew and grew. But as my boss back then said on many an occasion – “Not to worry Jack, they’ll get theirs!” More often than not he was right…

    1. I’m continually amazed by how many things can be done on-line with smart phones and other electronic gadgets. Our daughters tried ordering groceries on-line–because it was so convenient. There’s always a catch. They did substitutions on out-of-stock items. Not all of the substitutions were to their liking.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.